Frequently Asked Questions
We do not recommend using partial envelopes of the products. Once the envelope is opened, contents may be affected by air, heat, humidity, etc. We recommend using the entire contents of envelopes at one time because the products are made up of many components. Use of partial contents may result in an imbalance of ingredients and less than favorable results. It is preferable to prepare the entire amount and store any leftovers for later use.
If MSG is present in a product either directly added or as a component of another ingredient, it will be listed on the label as MSG or monosodium glutamate. It is never hidden under any other ingredient listing. Lipton’s practice is to use MSG only when we believe it is necessary to formulate the best tasting product.
You can find some great recipes and a wealth of information on our products right here on our website. In addition, you may send us an email requesting printed recipes and we’ll be happy to send some to you. To request your recipes by email, click here: http://www.liptonkitchens.com/contactus
Ingredients that may contain gluten are always listed on the label. Since product formulations change from time to time, we do not have a printed list of products that identifies those products that contain specific allergens or gluten. The best advice we can give you is to check the ingredient list on the label. If you cannot determine whether the product contains the ingredient in question, we suggest you do not use it.
If trans fat is present in a product, you will find the amount per serving listed on the Nutrition Facts panel on each package.
The following varieties of Soup Secrets® are currently available: Chicken Noodle (with Diced White Chicken Meat), Extra Noodle (with Real Chick Broth), Noodle (“w/Real Chicken Broth”), Ring-O-Noodle (“w/Real Chicken Broth”)
Lipton® Soup Secrets® and Lipton® Recipe Secrets® have a “Best if Used By” Date printed on every package. That is the date that assures the product’s optimum quality and freshness. We recommend that you use your product by that date.
Always store unopened envelopes and packages in a cool dry place away from light. Once prepared, product should always be kept refrigerated.
We do make Lipton® Noodle Soup with Chicken under our line of Kosher Soups. However, because of the variety of ingredients, especially meat and poultry derivatives the other Soup Secrets® products are NOT kosher.
Lipton® Soup Secrets® are available nationally to any store wishing to carry them. Although we would like each of our products to be available in all stores, shelf space and consumer demand sometimes limit the number of items a retailer is willing to carry. If you are having trouble finding a product, please call our Consumer Services toll-free number Monday – Friday 8:30AM – 6:00 PM Eastern time where we can further assist you. That number is: 1-800-372-0240.
Ingredients that may contain any of the top eight allergens as defined by FDA: peanuts, tree nuts, soy, fish, seafood, wheat, eggs, and milk or dairy, as well as any ingredient that may contain gluten are always listed on the label.
If cholesterol is present in a product, you will find the amount per serving listed on the Nutrition Facts panel on each package.
Current promotions can be found on the home page of this web site. Also we frequently run promotions through newspapers, so be sure to check the weekly circulars for promotions as well.
You can find some great recipes and a wealth of information on our products right here on our website. In addition, you may send us an email requesting printed recipes and we’ll be happy to send some to you. To request your recipes by email, click here: http://www.liptonkitchens.com/contactus
At this time, we are not distributing any free samples or coupons for our products. We recommend that you check home, cooking and general interest magazines or your newspaper circulars for cents-off coupons. There are also special offers and promotions right here on our web site.
Our Natural Flavorings and spices not specifically listed on the package are part of our formulation which makes our products unique. These are proprietary and cannot be shared.
If the natural flavor contained any of the following top 8 allergens, we would label as “natural flavors, contains (allergen name)”:
- Egg/Egg products
- Milk
- Wheat
- Legumes
- Peanuts
- Soybeans
- Shellfish/Crustaceans/Mollusks
- Fish
- Tree Nuts
The following varieties of Recipe Secrets® are currently available: Beefy Onion, Golden Onion, Onion, Onion-Mushroom, Savory Herb with Garlic, and Vegetable.
Lipton currently makes a line of Kosher Recipe Secrets® products. This line includes: Onion, Vegetable and Ranch.
Unfortunately, there is no way to purchase these products in the United States. The various products which our company manufactures and markets in the United States are designed to meet the needs and preferences of the American consumer along with our government regulatory standards.
Some products, and certain package sizes are marketed only through our Foodservice Division. These products are sold only to restaurants and other institutions and are not available for retail sale at this time.